Frequently asked questions

Licensing, AI providers, requirements and refunds β€” answered directly.

What is Super Inquiry?

Super Inquiry is a WordPress plugin for B2B & B2C websites that combines inquiry forms, an inquiry CRM, SMTP email delivery, AI blog writing, social syndication and an SEO/GEO toolkit into one plugin. All inquiry data is stored in your own WordPress database rather than a third-party service.

Do I need Pro?

No β€” the free core already includes the form builder, the inquiry CRM, SMTP, reports and AI blogging. Pro adds customer auto-reply emails, AI reply drafts, AI featured images, WhatsApp follow-up, the Kanban pipeline, overdue reminders to WeCom, DingTalk, Telegram and Slack, conditional logic, file upload fields, a REST API, AI translation, RankMath-style SEO scoring, and the SEO/GEO toolkit (sitemap.xml, sitewide schema, llms.txt, redirects, 404 monitor).

Does it work alongside Yoast or Rank Math?

Yes. Super Inquiry's SEO/GEO output β€” meta tags, schema, the sitemap and its robots.txt reference β€” automatically stands down the moment it detects Yoast, Rank Math or AIOSEO is active, so you never end up with duplicate tags or two competing sitemaps. The 0–100 content-score tool, llms.txt, the redirect manager and the 404 monitor keep working regardless, since none of those duplicate what another SEO plugin does.

How does licensing work?

One license key activates Pro on a single site. Deactivating that site immediately frees the slot, so you can move a key to another domain at any time. You can check any key's status, expiry and activation on the Check License page.

What if I forget my renamed login URL?

Pro's login security lets you serve wp-login.php from a custom address (default /adm/) and 404 the real one. If you get locked out, define SUPERINQUIRY_DISABLE_LOGIN_RENAME as true in wp-config.php via FTP/SFTP or your host's file manager β€” this restores the default /wp-login.php immediately, no database access needed.

Which AI providers are supported?

Any OpenAI-compatible chat completions endpoint, including DeepSeek, Qwen (Tongyi), Kimi and OpenAI itself. You supply your own API key, so AI usage is billed by your provider and never passes through Super Inquiry servers.

What are the requirements?

WordPress 5.8 or newer, PHP 7.4 or newer and MySQL 5.7 or newer. The plugin works with any theme and does not require a page builder.

Where is my inquiry data stored?

In your own WordPress database, in tables prefixed superinquiry_. Nothing is sent to an external SaaS platform, so you keep full ownership and can export everything to CSV at any time.

Can I move a license to a new domain?

Yes. Deactivate the license on the old site β€” from the plugin's License screen or the /api/deactivate endpoint β€” and the slot is released immediately for the new domain.

Is there a refund policy?

Yes, a 14-day money-back guarantee if the plugin does not work on your site.

Still have a question?

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